What Design Can Do is looking for aN IMPACT MANAGER (32 hrs/week)

What Design Can Do (WDCD) is an international foundation that seeks to accelerate the transition to a sustainable and fair society through the power of design. Based in Amsterdam, with hubs in São Paulo, Mexico City, Delhi, Nairobi, and Tokyo. Our vision is a world that is sustainable, inclusive, just, and safe, and we believe in the problem-solving power of design to get us there. Our mission is to empower the global creative community to make a valuable contribution to solving the major problems of our time. WDCD’s team members contribute to this mission with their own expertise and creative power, and that’s where you come in.


The Impact Manager leads our work to monitor, evaluate and measure our organisation and programme impact. This position develops the impact strategy, including measurement planning, data collection and donor reporting. Over the past two years, WDCD has made significant progress in establishing our impact strategy and monitoring, evaluation and learning (MEL) framework together with our partner Avance impact consultancy. The right candidate will be able to build on this work and undertake annual monitoring, reporting and leading the development of impact activities as appropriate.

The Impact Manager will collaborate closely with and report to the Head of Research and Development, who is primarily responsible for programme design, research and impact management. They will also work together with the Development Team and other key members of the What Design Can Do team, because we see impact management as a key role within the organisation that crosses multiple disciplines.

You will be part of the Research and Development Team and responsible for the impact strategy and execution of all MEL activities.

What will you do?

As Impact Manager you monitor, evaluate and report on organisational and programme performance with an emphasis on our Challenge programme and its winners & stakeholders, including data analysis and donor reporting.

  • You help identify relevant lessons and adjustments to increase the impact of the WDCD activities.
  • You involve WDCD and its partners in the process of collecting, monitoring and evaluating data, so impact measurement becomes an integral part of our organisation and ecosystem.
  • You undertake relevant sector research.
  • Review and optimise our impact and reporting framework;
  • Co-design monitoring, evaluation and learning (MEL) activities together with Avance impact consultancy partners;
  • Implement impact measurement plan annually and based on donor reporting requirements;
  • Compile and analyse programme data (automatically/ manually) from different sources and partners;
  • Manage and improve data tracking and reporting across the different WDCD activities;
  • Set up / streamline surveys and interviews for different programmes and stakeholders;
  • Write reports / evaluations for different donors and partners (periodically);
  • Help us with creating visuals for communication campaigns and pitches to prospective partners.
What are we looking for?

We are looking for a 32hrs/week Impact Manager specialising in MEL, who brings the following:

  • Relevant work experience, including in monitoring, evaluation, and learning; social science research; or a related field;
  • Demonstrated experience with quantitative and/or qualitative research methods;
  • Ability to accurately analyse relevant data;
  • Ability to write and present in-depth reports in English;
  • Interest in a diverse and fast-paced working environment;
  • Experience working with donor-funded projects.

In addition, there is some experience which would be beneficial to candidates — but is not required. This includes experience with interviews, surveys and focus groups, and a familiarity with statistical software. Plus, a connection to WDCD’s fields always makes for a meaningful collaboration.

Practical details

WDCD is based in the East of Amsterdam until September, when we’ll move our studio to the West of Amsterdam. All team members divide their time between working at home and in our Amsterdam studio. Fresh, vegetarian lunches are provided and enjoyed together with the team. English is the common language between WDCD team members.

The candidate should live within a reasonable commuting distance. We require all applicants to already have the legal right to live and work in the Netherlands.

Are you reading along with enthusiasm? Then we’d love to meet you!

Even if you do not check every box in this job post, we invite you to respond to this vacancy. We are looking for someone who matches our mission and carries relevant work experience, but it is best for you to determine what is relevant. If you can demonstrate that you have the skills and motivation we are looking for, we encourage you to apply.

We would like to receive your CV and motivation letter (as PDF files) no later than 16 September. Please send via email to: jobs@whatdesigncando.com.

Please do not contact us for sales purposes or if you are an intermediary.